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The Creators
The Airston Group was founded in 1976, and from
its start the company was a close-knit group of professionals
dedicated to creating the ultimate homes. A family atmosphere
characterized the firm. Today, with more than 35 employees,
Airston produces more than 125 homes per year and has retained
its warm corporate personality. Employee turnover is remarkably
low, and principals George Webb and Bob Guaglianone take pride
in knowing that Airston’s internal goodwill and camaraderie
translate into friendly, personalized service to customers.
Design Team
Airston design begins largely with our principals,
Bob Guaglianone and George Webb, who continually work with
top Washington area architects to maintain a decidedly diverse
new home product line. Our founders are constantly examining
homebuyers’ lifestyles, as well as popular national trends
in home design. But most importantly, they focus on creating
homes that match, and enhance, their locations, homesite –
even the times. Home styles that complement the historical
context of a hometown. A new neighborhood seamlessly integrated
with the mature ones that surround it. And home styles that
are delightfully unexpected and intelligently engineered.
These are the hallmarks of Airston design.
Construction Team
Pride of craftsmanship is paramount at Airston
Homes, and our Construction Superintendents work internally
and with our subcontractors to maintain construction as an
old-fashioned craft – an art form. Our subcontractors
clearly understand the commitment to quality they must make
when working on any Airston Home, and our reputation for quality
control precedes us in the local building industry. We even
choose specific crews from our subcontractor firms, in some
cases working with the same high-quality tradespeople for
decades.
Sales & Marketing Team
These are the first “faces of Airston”
encountered by our buyers, so it is imperative that the Sales
and Marketing Team build relationships with our buyers, forge
solid channels of communication with them and identify their
needs and expectations from the first moment. Airston takes
a low-pressure approach, emphasizing service more than “selling.”
Customer Service Team
Airston Homes’ Customer Service Team is
perhaps the most important element in our long-standing reputation
for quality and service. This division has been instrumental
in Airston’s success for the past three decades. Our
team’s response time to buyer concerns is unparalleled,
and buyer testimonials often highlight their pleasure in working
with members of Warranty Service. The team’s attitude
is to personally make everything “100% correct”
with a buyer’s new Airston Home, as quickly as possible.
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